I had the opportunity to work with Chris Lee. He provided me with star quality service! My purchase was very smooth from beginning to finish. If you are thinking about buying a Bentley I would definitely go see Chris at Bentley Pasadena.
The service department was efficient, kept in contact with updates, and friendly. I have had experiences with other service departments from other luxury brands, and Rusnak’s department is by far superior.
Thank you all. You all really took great care of me. The team was very knowledgeable and very helpful throughout the process. They really made me feel comfortable and I appreciate it.
Have been taking my Ghibli here for 2 years now. Service is great, everyone is friendly and helpful. Would reccommend to anyone to bring in their vehicles.
Ricky over at Rusnak Rolls Royce was wonderful to work with. Such a great guy that made sure we were well taken care of. From ordering the SUV, to including us in special events right down to the delivery of the Cullinan. I will definitely be working with Ricky Williams and Rusnak again. Thank you!
Everyone was attentive, professional and knowledgeable. I trusted them to take good care of my car as well as my concerns with no surprises to my wallet!
Chad and Ruben really did their very best to help me. I had ordered 2 new Fisker keys for my Karma but were unable to program them. They worked on it for hours and at end could not do it. They reached out to Karma and they said I needed a new computer in the car to get an extra key ;( It would cost 2k plus . Ruben had my Karma washed and it was so nice. Even though we could not resolve the issue. Best Jennie
Best car in the world, deserves the best service. The team at Rusnak exceeds these expectations. I say team because everyone is prepared to address every need you have. Ease of making an appointment, alternate transportation, transporting car to dealership and scheduling pick up are never an obstacle. Hannah and Melody are attentive and continue to amaze with each trip to the Service Dept. definitely will purchase another Bentley-
My car was purchased through another dealership..I had an ongoing problem(2 years) that they had thrown the towel in on/said there was nothing they could do. I decided to explore a dealership under different ownership and this was a wise decision. Melody Beckford and the Rusnak Pasadena Team, pulled in Corporate and got the cars vibration issue taken care of for me. For this, I am grateful. Each visit I've had for service and/or repairs since, has continued to be a positive experience. Thank You!
I really enjoyed servicing with Rusnak. Working with Andrew is the always the best! Second car I am bringing here for servicing. Will definitely return.
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